How your remodelruns, step by step.
From the first conversation to the final walk-through, your job runs in four steps, with the scope and the price written down before any work starts.
Discovery call
Your job starts with a call about the project, your timeline and your budget. Then we come to the house and see the space. You owe nothing until you sign.
- A call about the project, timeline and budget
- A visit at the house to see the space
- Written scope after the visit
- You owe nothing until you sign
The call
Project, timeline and budget
The visit
We come to the house
Written scope
After the visit
Your decision
You owe nothing until you sign
Scope and design
After the visit you get a written scope: what we’re doing, what we’re not, the materials, allowances, schedule and price. If it isn’t in the scope, it isn’t in the job. You know the number before anything begins.
- Written scope after our visit
- Clear list of what’s included and what isn’t
- Material specifications, allowances and finish selections
- Any later change priced in a written change order first
Construction
Work begins on the schedule in your contract. A crew we manage does the work; plumbing, electrical and HVAC work goes to subcontractors in those trades, and other specialty trades when a job needs them. You have one company and one phone number the whole way through.
- A crew we manage on site
- One point of contact from day one through the final walk
- You hear about schedule risks from us first
- Nothing extra without a signed change order
Final walk-through
We walk every room we touched with you, write the punch list down and work through it. Your 1-year workmanship warranty is in your contract, and the manufacturer warranties come with the job.
- Joint walk-through of every room we touched
- Punch list written down and worked through
- 1-year workmanship warranty in your contract
- Manufacturer warranties handed over with the job
Warranty
The money
How payment works
- You owe nothing until you sign.
- Our contract splits the price into four payments of 25%, on the dates or milestones written in it, and the last one is due after the final walkthrough.
- Written change orders, priced and signed before any extra work starts.
- You have three business days to cancel after you sign and get your copy, in New Jersey and Pennsylvania. What else the law says your contract has to include is in our contracts guide.
Comparing us with another quote? Here’s how to line them up.
FAQ
Questions about how we work
01How do payments work?
Our contract splits the price into four payments of 25%, on the dates or milestones written in it, and the last one is due after the final walkthrough. You owe nothing until you sign. Any change order is priced in writing, and you sign it before that work starts.
02Can I cancel after I sign?
Yes. In New Jersey and in Pennsylvania you can cancel within three business days of signing and getting your copy, and the notice that tells you how is in the contract.
03Can we live in the house during the remodel?
Yes, if you choose to. Dust gets past even good containment, so we recommend being out of the house during demolition, sanding and floor finishing, and keeping pets and anyone sensitive to dust away from the work area.
04What if you find a problem inside a wall?
You get a written change order with the price before that work starts. The same goes for upgrades the inspector requires to the existing house, like smoke detectors or outlets.
05Who do I call during the job?
Us, at (609) 874-0990. A crew we manage; plumbing, electrical and HVAC work goes to subcontractors in those trades, and other specialty trades when a job needs them. One point of contact.